Aware entrepreneurs understand how crucial delivery manpower can be to their company’s image and the pivotal role they play in business success. Despite it’s a simple job, it can make a significant difference in customer experience and brand loyalty. The reason why we brought you here the best practices for recruiting delivery manpower, along with some updates on delivery regulations to consider.
The Most Common Question We Receive: What Are the Top 3 Nationalities Fit for Recruiting Delivery Manpower in Saudi?
- Admitting Delivery Manpower from Pakistan:
- Relatively easy admission process.
- Considerable average years of experience in driving, making them efficient in this profession.
- Reasonable average recruitment costs, fit for budget constraints when covering large team salaries.
- When compared to many other nationalities, they’re culturally closer to Saudi society in religion, dress code, and traditions.
- Better understanding of Arabic and English, with an easier ability to learn and communicate compared to other nationalities.
- Admitting Delivery Manpower from India:
- Recruitment costs may be lower than Pakistan, but cultural and linguistic gaps are much larger.
- Sufficient experience for working in Saudi Arabia.
- Skilled in driving, quick learners, and adaptable to work environments and job requirements.
- Yet, there’s a big challenge, as many of them tend to exceed speed limits and disregard safety rules. Thus, it is essential to provide them with enough training programs and implement an incentive system for compliance.
- Admitting Delivery Manpower from Bangladesh:
- Lower costs, less experience, and better cultural fit.
- Fast learners with high adaptability, yet bigger language barriers.
- Requiring more professional and language training programs.
- Recommended for companies that heavily rely on technology for transactions and customer communication.
What Are the Common Challenges for Recruiting Delivery Manpower in Saudi, and How to Overcome Them?
- Delivery jobs are under the 9th category in the Saudi Standard Classification of Occupations (low-skilled jobs), salaries should not exceed 3,500 SAR /month.
- Challenge: You cannot increase salaries beyond this limit without reclassifying workers into higher categories, otherwise you may fall into a penalty for a violation.
- Solution: Focus on competitive job benefits, bonuses, and additional perks.
- Admitting a delivery worker takes between 45 days to three months.
- Challenge: Requires thorough vetting of applicants to ensure experience and suitability.
- Solution: Partner with an expertise workforce provider, such as the Saudi Manpower Solutions Company, SMASCO, which offers ready to work delivery teams, fully compliant with regulations, qualified, trained, and experienced, plus a replacement option at no extra cost beyond the actual working days of each worker.
- High turnover rate for such a lengthy recruitment process.
- Challenge: The job requires no specific academic qualifications and lacks a motivating career path, making salary the primary factor. Many drivers leave for higher-paying jobs.
- Solution: Work with professional staffing firms like SMASCO to secure a reliable workforce and ensure seamless business continuity.
- Unclear career progression with minimal promotions.
- Challenge: Nuclear career path, and it’s the major reason for high turnover in this job.
- Solution: Establish a clear, even if simple or short, promotion path to motivate your delivery workers.
Here Are the Latest 3 Work Regulations Updates for Delivery Manpower to Consider:
- There Have Been 6 Work Regulatory Decisions for the Delivery Workers, issued by The Transport General Authority (TGA), effective April 1, 2024:
- Non-Saudis must work exclusively through light transport companies.
- Saudis may continue working in the sector.
- Apps must implement driver facial verification for identity checks.
- Motorcycle delivery requirements, coordinated with the General Traffic Department.
- Mandatory uniform for non-Saudi workers.
- Advertisements permitted on light transport vehicles, coordinated with the Ministry of Municipal, Rural Affairs, and Housing.
- Requirements for Delivery Workers, issued by the Ministry of Municipal and Housing:
- Health certificate for home delivery workers.
- Clean, standardized uniform with company branding.
- Brand name on uniform or delivery box.
- Face masks and gloves.
- Food boxes must not be placed in the passenger seat.
- Sanitization of food containers before use.
- No tampering with seals on delivered items.
- Possession of a home delivery permit.
- No parking in customer-designated spots except for order pickup.
- Hygiene compliance.
- No work in case of sickness.
- Food safety training courses.
- Additional Motorcycle Delivery Regulations, issued by the Deputy Prime Minister and Minister of Defense and Interior, October 6, 2024:
- Motorbike couriers must wear phosphorescent helmets, as specified by traffic authorities.
- Motorcycles are prohibited on highways and ring roads.
SMASCO is Providing Manpower Supply for Logistics Services Without Hassles or Violations
The most effective and shortest way for manpower supplying logistics services is a strategic partnership with SMASCO, the first licensed manpower solutions company in Saudi Arabia. With a proven track record in supplying non-skilled, skilled, semi-skilled, and managerial professionals for the logistics sector, SMASCO ensures you a fully compliant delivery team, and allows you to focus on business growth while they handle regulatory responsibilities.
Contact SMASCO’s team today to secure a qualified, fully compliant, and hassle-free manpower.
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